McKinsey’s Global Institute suggest that if policy makers and businesses get it right, linking the physical and digital worlds could generate up to $11.1 trillion a year in economic value by 2025.
According to the latest McKinsey & Co Global Survey on business technology, IT organizations that play a partner role – that is, actively collaborating with the rest of the business to shape an overall business strategy that effectively leverages technology – tend to perform better on a number of dimensions, including the delivery of core services and the creation of a healthy organisational culture.
What do Global Speech Networks, Macquarie Telecom and the Bureau of Statistics have in common? We’re all leading innovation in the network virtualisation space.
With a cost of $122B to Australian businesses, bad customer experience and poor delivery via digital channels are real sticking points for some of Australia’s largest enterprises.
We run a number of Breakfast Briefings throughout the country, and we’d love you to join us when we’re in your city.
Forrester interviewed enterprise customers across the globe who have worked with Genesys to modernize their contact centers and deliver omnichannel customer experiences across voice and digital channels, touchpoints and journeys.
Contact Centre Solutions Technical Lead (Genesys) – Contract Role – apply here!
Global Speech Networks are proud sponsors of Contact Centre Week AU, held on the 10-12 Feb in the Gold Coast.
We’d love to speak with you if you are attending. You can talk to Len Power on the stand or set up a meeting or coffee with him by calling 0400 407 760 or emailing firstname.lastname@example.org.
— GlobalSpeechNetworks (@globalspeech) February 10, 2016