Contact Centre Solutions Technical Lead (Genesys) – Contract Role – apply here!
We are seeking a highly experienced Genesys Technical Lead with an excellent understanding and deep experience of Contact Centre operations for up to 6 months to be based in our offices on St Kilda Road, Melbourne.
Working closely with the Technical Project Manager and project team, you will be responsible for the architecture and detailed design of solutions, you will oversee and play an active hands-on role in their delivery and you will lead and drive the process of transition into production.
The solutions we deliver cover the full range of Genesys solutions across Enterprise Contact Centre and IVR operations. The ideal candidate will also have experience of designing and implementing integration of the Genesys product to various other enterprise systems.
Apply here: http://bit.ly/1WlOxWF