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Monthly Archives: June 2015

We are a sponsor at the upcoming G-Summit ANZ series #gsummit15

We are thrilled to be a Silver Sponsor at Genesys’ ANZ G-Summit series.

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Jun, 2015

Leveraging social media in your customer service toolkit is more essential than ever

We all know important it is for brands to engage customers on social media.

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Jun, 2015

We are at Call Centre Week in Las Vegas

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Jun, 2015

Genesys Whitepaper: Taking the Insurance CX to the next level

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Jun, 2015

Genesys Whitepaper: Journey Mapping

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Jun, 2015

Whitepaper: The Road to Customer Management Excellence

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Jun, 2015

Whitepaper: The Challenges of Outsourcing

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Jun, 2015

Whitepaper: Optimising People Performance through Technology

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Jun, 2015

Whitepaper: Maximising Employee Performance

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Jun, 2015

Whitepaper: Hosted Contact Centre Solutions

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Jun, 2015

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  • Partnering to shape the future–IT’s new imperative
  • Global Speech Networks: leading the pack in Australia for network virtualisation.
  • Poor customer experience costing AU businesses $122B a year

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    Our Mission

    Our mission is to drive customer experience innovation from the cloud.

    About Us

    Over a decade ago we pioneered the Contact Centre Cloud in Australia and New Zealand. Today we continue to lead with innovative solutions that address the needs of both the business and technology stakeholders across the enterprise.

    Recent Posts

    • IoT could generate up to $11.1 trillion a year in economic value by 2025. May 27, 2016
    • Interactive digital content: ANZ’s virtual garden May 27, 2016
    • Partnering to shape the future–IT’s new imperative May 26, 2016

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