Peter Baker

I’ve been at GSN for two years now and I’ve been in the contact centre industry for 25 years.

I came to GSN for the job, but I stay for the people. My peers make GSN a great place to work. It’s a results-oriented team environment. We rely on each other for support, resources, problem solving and comedy relief.

The tasks I complete in my position are varied – which keeps me motivated.  My role is based on user support which involves: working out why ‘x’ isn’t working, how do we do ‘x’, or could we do ‘x’ better?

My goal for the future is to stay in the contact centre industry in a technical role that continues to challenge me. To do this, I don’t think I’ll need to look further than GSN.