Work with GSN to build cost effectiveness into every level of your operation.
GSN delivers platforms and services that are built from the ground up to optimise cost effectiveness.
Ease of Administration:
Once implemented, Cloud-based solutions are easy to administer, usually requiring less involvement from scarce IT resources, who can stay focused on core business issues instead. Furthermore, platform and infrastructure management and administration is undertaken by the GSN, all you need to manage is day-to-day account / user administration and reporting.
Access an Ever-Green Solution:
Using a Cloud delivery model means you benefit from the latest technology without the need to invest in or manage platform upgrades and refresh cycles. Access a full suite of up-to-date contact centre capabilities with the option to transition your existing contact centre assets to the Cloud. Working with GSN means you are not surprised by any hidden costs: our financial model means you can tie the full cost of the life cycle to where the value lies to the business.
Integrated Cloud IVR to provide call classification and auto-attendant menus, with options to provide self-service functionality including support for speech recognition and biometric voice authentication. There is also a PCI-DSS Compliant Payments Application available for customers who need to handle credit card payments.
- Voice and WAN contestability
- Optimised Options
- Enable High Availability