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Latest News

Better tracking ability needed, if you please

The Australian, 04 November 2008, Fran Foo

case study | Couriers Please PARCEL... more

Let Support Off The Chain

MIS Australia, September 2008, David Braue

Organisations of all sorts and sizes... more

NEC & Global Speech Networks team for hosted call centres

Exchange, Vol 20, No 31, 15 August 2008 NEC Australia has formed a partnership with Global... more

More news


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Speak Natural Automated Survey

 

Speak Natural Contract Recording

 

Speak Natural Automated Payments

IP Call centre

 

Multi-channel IP Contact Centre

 

Performance Management Suite

 

Workforce Management

Customer Notify Outbound Dialler

 

Kronos Workforce Manager Vocaliser

 

Contact Centre Analytics