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The GSN Contact Centre Cloud for the Enterprise

We understand that a mature cloud solution changes ‘plain old software’ in to an end-to-end service that delivers real business outcomes.

Our Cloud Contact Centre platform has been packaged into three editions: Foundation, Optimise and CX; designed to match your customer service model while supporting diversity of channels and providing matching availability & service levels.

To find out more, contact us directly or call 1300 885 313.

At GSN, we focus on working with enterprises to drive customer experience innovation using the cloud.

The transition to the cloud takes the right kind of partner.

Since 2001, GSN has provided the technology systems and platforms required for the operation of the most technically advanced and CX mature contact centre operations.

From advanced omni-channel interaction management – including social media – through to workforce optimisation systems such as speech analytics and enterprise feedback management, we have the cloud platforms and expertise to transform your contact centre.

Talk to us about how our Contact Centre Cloud is powering some of the region’s most innovative call centres.  Call 1300 885 313.