Better use of analytics a priority for business to drive ‘customer experience’

The improved use of analytics is a key priority for Australasian senior business leaders as a driver for positive customer experience (CX) and lead generation, according
to a new study.

A report commissioned by Genesys and reported in IT Wire shows that the better use of analytics is a priority for business to drive ‘customer experience’.  Read more at IT Wire here: http://bit.ly/1SCj5Cv.

 

Leave a Reply