Congratulations to the Finalists and Winners at this year’s NSW Auscontact Awards.
The Auscontact Association is the united voice for the contact centre industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience.
This year GSN, were thrilled to have been involved in the 2015 NSW Auscontact Awards. It was a great evening where the best of the industry were recognised. Congratulations to all the finalists and winners! A full list of finalists and winners below.
|Dinuli Perera, BOC Ltd
Sonia Lark, Australian Taxation Office
Lynne Wood, O’Brien Glass
Bianca Bidois, Service NSW
Paul Charker, Teachers Health Fund
Tania Smith-Naigulevu, Cuscal
Troy Lynch, Service NSW
Natalie Morcos, CommInsure Retail Advice
Michelle Dang, Service NSW
Kathy McDonald, Australian Taxation Office
Teachers Mutual Bank
NSW Fair Trading
Australian Taxation Office
|People Champion||Nicole Brunne, BOC Ltd|
|Operations Champion||Kristine Ismirlian, BOC Ltd|
|Workforce Management Champion||Tim Kemmis, Nespresso|
|Customer Experience Champion||Ryan May, Teachers Mutual Bank|
|Digital Champion||Jessica Sumner, Nespresso|
|Customer Contact Professional||Nadine Reynolds, Teachers Mutual Bank|
|Team Leader/Manager||Stephanie Papeix, ING Direct|
|Customer Contact Manager||David Findlay, ING Direct|
|Centre < 30 fte||RaboDirect|
|Centre 31-80 fte||CommInsure – Superannuation & Investments|
|Centre 81-150 fte||iiNet|
|Multi/Virtual Centre < 51% On-Shore||HSBC|
|Government Centre||NSW TrainLink|
All winners are off to the National Awards Night in Sydney on Friday, September 25! Good Luck!